£12,480
Average salary at age 20
£22,360
Average Salary
42
Average hours per week
Description
Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.Main Tasks
- Receives callers and clients and directs them to the appropriate person or department;
- Records the details of enquiries and makes appointments and reservations;
- Answers, screens and forwards or otherwise deals with telephone enquiries;
- Supplies brochures, pamphlets and other information for clients;
- Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency;
- Maintains reception area in good order.
Qualifications
There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at Level 2 that encompass various aspects of reception work. Professional qualifications are also available.What Receptionists studied in higher education
| Occupation | Percentage Value |
|---|---|
| (L4) Social policy | 1 |
| (L7) Human & social geography | 1 |
| (G1) Mathematics | 1 |
| (W2) Design studies | 4 |
| (L3) Sociology | 6 |
| (C1) Biology | 3 |
| (F1) Chemistry | 1 |
| (C8) Psychology | 7 |
| (W1) Fine art | 1 |
| (V3) History by topic | 1 |
| (W3) Music | 2 |
| (D3) Animal science | 1 |
| (F8) Physical geographical sciences | 1 |
| (W8) Imaginative writing | 1 |
| (W6) Cinematics & photography | 2 |
| (Q3) English studies | 3 |
| (L2) Politics | 2 |
| (B7) Nursing | 1 |
| (R4) Spanish studies | 1 |
| (R1) French studies | 1 |
| (N5) Marketing | 2 |
| (W4) Drama | 3 |
| (M1) Law by area | 1 |
| (M2) Law by topic | 2 |
| (N8) Hospitality, leisure, sport, tourism & transport | 9 |
| (B9) Others in subjects allied to medicine | 1 |
| (B1) Anatomy, physiology & pathology | 1 |
| (P5) Journalism | 1 |
| (F4) Forensic & archaeological sciences | 1 |
| (V5) Philosophy | 1 |
| (L1) Economics | 1 |
| (Q1) Linguistics | 1 |
| (B4) Nutrition | 1 |
| (N1) Business studies | 5 |
| (X3) Academic studies in education | 2 |
| (L5) Social work | 1 |
| (X1) Training teachers | 1 |
| (N4) Accounting | 1 |
| (C6) Sport & exercise science | 3 |
| (C3) Zoology | 1 |
| (P3) Media studies | 2 |
| (N2) Management studies | 2 |
| (V1) History by period | 3 |
| (Q8) Classical studies | 1 |
| (L6) Anthropology | 1 |
| (I1) Computer science | 2 |
| (W5) Dance | 1 |
UK Prospects
210800
Workforce Size
18.66%
Predicted decline 2024 - 2027
17635
Predicted Replacement 2024 - 2027
Related Job Vacancies
Related Apprenticeships
Related Courses
