£7,800
Average salary at age 20
£23,400
Average Salary
38
Average hours per week
Description
Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.Main Tasks
- Receives callers and clients and directs them to the appropriate person or department;
- Records the details of enquiries and makes appointments and reservations;
- Answers, screens and forwards or otherwise deals with telephone enquiries;
- Supplies brochures, pamphlets and other information for clients;
- Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency;
- Maintains reception area in good order.
Qualifications
There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at Level 2 that encompass various aspects of reception work. Professional qualifications are also available.UK Prospects
210800
Workforce Size
19.36%
Predicted decline 2025 - 2035
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