£9,360 Average salary at age 20
£28,080 Average Salary
37 Average hours per week

Description

Job holders in this unit group undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Main Tasks

  • Assists senior government officers with policy work, external liaison or general administrative work;
  • Undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government;
  • Maintains and updates correspondence, documents, data and other records for storage in files or on computer;
  • Classifies, sorts and files publications, correspondence etc. in offices and libraries;
  • Responds to telephone enquiries and other forms of correspondence;
  • Performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc.

Qualifications

Entry is possible to junior grades within this group with GCSEs/S grades, and/or relevant practical experience; higher grades require A levels/H grades or equivalent, although many entrants are graduates. NVQs/SVQs, apprenticeships and professional qualifications are available for certain areas of work.

UK Prospects

200100 Workforce Size
5.02% Predicted decline 2025 - 2035

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