£18,720
Average salary at age 20
£37,960
Average Salary
33
Average hours per week
Description
IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.Main Tasks
- Administers, monitors and supports internal/external networks, servers, email, database and security systems;
- Configures and sets up new server systems;
- Schedules and performs system maintenance tasks, such as loading user applications, programs and data;
- Analyses systems and makes recommendations to improve performance;
- Identifies problems, agrees remedial action and undertakes emergency maintenance if required;
- Performs server backup and recovery operations and restarts systems following outages;
- Acts as a liaison between users, outside suppliers, and other technical teams.
Qualifications
Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with appropriate NVQ/SVQ (Levels 2, 3 or 4) or an equivalent vocational qualification. Some employers may demand a relevant degree. Training is provided off- and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.What IT operations technicians studied in higher education
| Occupation | Percentage Value |
|---|---|
| (L4) Social policy | 1 |
| (L7) Human & social geography | 1 |
| (G1) Mathematics | 2 |
| (W2) Design studies | 2 |
| (L3) Sociology | 1 |
| (C1) Biology | 1 |
| (H3) Mechanical engineering | 1 |
| (F1) Chemistry | 2 |
| (C8) Psychology | 3 |
| (W3) Music | 1 |
| (F6) Geology | 1 |
| (F8) Physical geographical sciences | 1 |
| (W6) Cinematics & photography | 1 |
| (Q3) English studies | 2 |
| (L2) Politics | 2 |
| (H1) General engineering | 1 |
| (H2) Civil engineering | 1 |
| (N5) Marketing | 1 |
| (M1) Law by area | 1 |
| (J9) Others in technology | 1 |
| (I2) Information systems | 10 |
| (P5) Journalism | 1 |
| (F4) Forensic & archaeological sciences | 1 |
| (I3) Software engineering | 2 |
| (F3) Physics | 2 |
| (L1) Economics | 2 |
| (I6) Games | 2 |
| (N1) Business studies | 4 |
| (X1) Training teachers | 1 |
| (N4) Accounting | 1 |
| (C6) Sport & exercise science | 1 |
| (P3) Media studies | 3 |
| (N2) Management studies | 1 |
| (V1) History by period | 2 |
| (H6) Electronic & electrical engineering | 3 |
| (I1) Computer science | 31 |
UK Prospects
159300
Workforce Size
0.52%
Predicted growth 2024 - 2027
11002
Predicted Replacement 2024 - 2027
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