Description

Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.

Main Tasks

  • Oversees the day-to-day running of rented properties including arranging for the signing of leases, rent collection and maintenance work;
  • Interviews prospective tenants and allocates properties to waiting list applicants;
  • Carries out regular inspections of properties to assess and ensure they are in a good state of repair;
  • Ensures that special needs accommodation is suited to the needs of particular groups such as the elderly and disabled, and that statutory requirements for providing accommodation are met;
  • Refers tenants to appropriate sources of benefits and welfare;
  • Deals with payment of rents and arrears, arranges for legal action where necessary;
  • Supports tenants’ groups;
  • Works closely with other agencies such as social services departments and welfare rights groups.

Qualifications

Entry is possible with a variety of academic qualifications and/or relevant work experience. NVQs/SVQs in Housing are available at Levels 2, 3 and 4. Professional qualifications are available and may be required for some posts.

UK Prospects

66700 Workforce Size

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